Get the low down on some of your burning questions…
Is this a haunted attraction?
No. While there is an air of mystery and a sense of urgency, all of the excitement is in playing the game. Your fellow players might startle you here and there when they shout for joy at solving a clue, but you’ll just have to deal with them on that one.
Do I need to be early?
Please arrive by your start time. You’ll need to sign a waiver and hear our welcome spiel before you start your game, so let’s all get off on the right foot. If you are late, your group may begin without you, and we can only imagine the looks you will get if you go in late.
Do I need to bring tools or special equipment?
Wait, what? No. You know you’re not really trying to escape a room, like through a window or anything, right? Okay, we just wanted to make that clear. We will provide everything you need to complete the game. If you wear glasses or a hearing aid, you should probably have those. But please leave the screwdrivers, hammers, lock picks, and duct tape at home. Oh boy, now we’re just giving you ideas…
Will I be playing with people I know?
We don’t know; do you know people? Our rooms hold up to 8 players, and our goal is to book each room to capacity. If you want to ensure that your group doesn’t have to mix with common folk, please book all 8 slots when you make your reservation. Otherwise, there’s a good chance that you’ll bond with the players you meet, and you’ll all be friends for life.
Is there an age minimum?
We don’t recommend our games for children under 13. Players under 16 must play with at least one adult in the game. Players 16 to 18 can play without an adult, but a parent or guardian must accompany the group to sign waivers, leave a phone number, and stay on the property. We just need an adult besides us to do the adulting, because we already do so much adulting.
If you want to bring a child younger than 13, please call us. We will work with you, but we need to make sure we offer the best experience for all of our guests.
What is your cancellation policy?
What could possibly be more important than us? We don’t allow refunds less than 36 hours before your booking. Before that, please call us, give us your best story, and we’ll submit it to our council of elders for your penance.
Can I play a room more than once?
Only if you have a really bad memory. Once you play a room, you’ll know most of the clues, which makes spending money to escape it again kind of pointless. First, book yourself into our other room, then go play our competitors (we promise we won’t be offended). By the time you’ve made your rounds, we’ll probably have a brand new room ready just for you. Follow us on social media to find out when we are changing a room.
What if we can’t figure out the clues?
Stop doubting yourself before you’ve even started! You’re going to be great at this, and you’re already a winner in our book. Have we recovered your self-esteem? Good. If your group gets stuck during the game, our gamemaster will provide hints. You can request a hints, or we may provide one if we think you need a nudge in the right direction.
Is our game being monitored?
You betcha. Our gamemaster will be watching and recording your every move to make sure you are moving towards your goal, and to make sure you’re staying on the up and up with our stuff. So don’t break or steal our stuff.
Is this more fun after a few drinks?
We know, we know, you believe you do your best thinking after a little inhibition reduction, right? That’s just not the case here. Escape rooms require focus, short-term memory, and the ability to manipulate small objects. All of these skills nose dive after you enjoy adult beverages. Please arrive sober, or we will turn you away without a refund.
Will we really be locked in?
Oh, so now you want us to divulge all the secrets and ruin all the fun? Fine, fine, have it your way. You will be able to get out of the room at any time. This is a game, and we want everyone to have a great time. We believe it’s the most fun if you stay in the story, but your physical/mental well-being is most important. So if you need to leave the room, we will be sad, but go ahead.
Are you ADA compliant?
Our building is compliant, and we welcome players with all abilities. Within the game, objects need to be manipulated by hand, clues need to be read and deciphered, and there may be some bending or reaching. Everyone will be able to participate, but you will all need to work together as a team for the best chance at success.
What should I wear?
Well, we’re not your mother, so we’ll reserve judgment on your fashion choices. That being said, you will be on your feet for the entire game, and there may be some bending or reaching. Please wear comfortable shoes and clothes to enjoy maximum participation in the game